Elements and Performance Criteria
- Plan and organise despatch operations
- Knowledge of product characteristics and workplace procedures are applied to stock analysis
- Resources including manual handling equipment, employee competencies, storage areas and goods management equipment are identified to match product characteristics
- Deadlines are scheduled to meet order requirements
- Work processes are planned to meet deadlines
- Organise the storage and despatch of stock
- Employees, equipment and storage areas are allocated and supervised
- Individuals are informed of work requirements and deadlines
- Work processes are monitored to ensure that human resources and equipment are maintained at productive levels in accordance with workplace procedures and work health and safety (WHS)/occupational health and safety (OHS) requirements
- Stock discrepancies are noted and reported in accordance with company procedures
- Complete documentation